Call Center Agent

K Q Consultants (Private) Limited, Gujranwala

Apply By: Jun 17, 2018 |
Call Center Agent
Job Description (Total Position: 10)

·       Coaching, inspiring and motivating a lead generation team.

·       Ensuring the team meets the daily/weekly lead generation and sales target.

·       Team development and performance management.

·       A good understanding of the market dynamics in the respective sector.

·       Developing strategies to guarantee success and growth.

·       Developing and maintaining relationships within the team.

·       Handling customer complaints and enquiries.

·       Monitoring random calls for quality assurance.

·       Forecasting and analyzing sales data.

·       Regular reporting of KPIs to Directors

·       Keeping to targets and managing KPIs.


IMPORTANT: For Manpower pooling only. No fee to be collected during application process.

Job Skills
Good English communication,good listening skill,Good convincing skill,Able to work in team,Problem Solving
Client Services & Customer Support
Minimum Education
Minimum Experience
Salary Range
PKR. 20,000 - 40,000/Month